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Guidance Officer


Education Queensland provides a Guidance and Counselling service to students. The Guidance Officer at The Willows State School is Narelle Thomas. Narelle is available at school everyday, is based in S Pod and can be contacted through the school office.

Guidance officers work closely with students and their families, teachers, non-teaching professionals and in some instances departmental agencies and authorities to provide a wide range of support to students. The Guidance Officer may:
  • work directly with students and teachers, support personnel, family and other specialists or professionals
  • provide guidance and counselling services to students and their families
  • perform case management and referral services to optimise students' access and engagement in education
  • work collaboratively with other school-based support personnel to assess and address the needs of students
  • identify factors that can be barriers to the learning and development of students